Guides & API documentation

Your first carrier review

Start with a carrier you know. Confirm the company, add it to your watchlist, then review its public records and save your own decision.

Updated September 28, 2026

Your daily carrier desk

The broker dashboard opens with your watchlist and recent carriers. Signed-in profile views and successful web lookups save the source-confirmed company name and DOT number to your private recent history. It shows your last 50 carriers from the past 90 days. Clear recent history from the dashboard without removing your watchlist or saved decisions.

Choose a queue to see carriers changed since your review, awaiting a decision, on hold, approved with no later recorded changes, or needing a source check. Approval and hold reflect your own saved decisions. Same-day source changes remain visible because source dates do not provide time-of-day precision.

The comparison covers the available FMCSA change feed. UCC, website and news observations do not yet participate in these queues. Stale or unavailable source data never counts as a current clean result. Open Review to compare the evidence and save your next decision.

Viewing a carrier does not add it to monitoring. Use Watch carrier to open the watchlist flow. API usage and keys live in the separate developer dashboard.

1. Find the right carrier

Open the free DOT lookup. If you only have an MC number or a company name, use the MC lookup or carrier search to find its USDOT number.

Compare the legal name, address and USDOT number with the carrier you intend to use. A similar company name alone is not a match. Public lookups do not require an account.

2. Start your watchlist

  1. Create an account or sign in. If you signed up with email and a password, follow the verification email; use the account's resend option if needed.
  2. Email verification starts your 7-day free trial with no card and no automatic charge. Watch up to 50 carriers. To continue after the trial, choose Carrier watch: $49/month, including 1,000 API calls/month.
  3. Open your dashboard, search by company name, DOT or MC number, select the matching company and choose Watch carrier. Add all 50 at once: paste or upload a CSV of DOT/MC numbers or names. See Upload a CSV or paste your carrier list.
  4. Check that the carrier appears under Your watchlist. Trial or paid access alone does not choose carriers for you.

At the watchlist limit, remove a carrier before adding another. Removal stops watching that carrier; it does not cancel your subscription. Manage your subscription in Billing.

Upload a CSV or paste your carrier list

Choose Upload CSV or paste a list on your dashboard. Export Excel or Google Sheets as CSV, or paste copied cells. We detect company-name, DOT and MC columns; check the column choices before matching.

Review the company and location for each match. Conflicting names and ambiguous results require your choice; unresolved rows can be skipped or searched again. The preview counts new, already watched, repeated, not found and invalid rows, and how many fit your plan. Confirm Watch carriers to save them in one step: either every listed carrier is added or nothing is, so a failed save can be retried safely.

Import up to 1,000 rows and 1 MB at a time. Only the carriers that fit your remaining watchlist places are added. Original files and extra columns are not stored. Suggestions do not consume your signed-in API allowance or count as completed carrier lookups.

3. Review the evidence together

Select Review carrier beside a watched carrier. The page brings together these sections:

  • UCC and state lien history: matched historical filings, their events, parties, source dates and match evidence. Expand a filing to see its timeline; use Next filings for additional pages.
  • Source evidence: FMCSA identity, registration, authority and safety facts. Follow Open FMCSA SAFER record when checking current status.
  • Shared contact signals: exact reported phone/address matches. Related businesses and shared offices can produce matches; these are not fraud findings. Only five are shown when additional matches exist.
  • Changes since your latest review: differences in the compared facts, when a previous saved review exists. Missing data can reflect an unavailable source.

Read the UCC and data coverage guide before interpreting filings. The combined page does not currently include an independent crash-event history or news feed. BASIC indicators on the public profile are not a list of accidents.

4. Save your decision

Under Save your decision, choose Approved, Needs review or Rejected, add an optional load/reference number and your decision rationale, and select Save decision. Wait for Decision saved with its evidence snapshot and check the saved history.

Record authority review, insurance document review, confirmation with the insurance agent, and independent carrier-contact confirmation as Outstanding, Recorded complete, or Not applicable. These are your assertions; receiving a document is separate from confirming coverage. Outstanding checks remain visible even on an Approved entry.

In Your decision log, filter the latest 20 entries for this carrier by load/reference number. Select Continue this review to copy the reference and check statuses into a new entry. Recheck copied statuses, add your updated rationale, and save; the previous entry stays unchanged. Older reviews without a checklist are labeled accordingly.

The decision is yours; it is not automatic carrier clearance. Notes and decisions stay within your account. The saved evidence snapshot currently covers the displayed FMCSA/contact evidence. UCC history is displayed separately and is not yet stored inside that saved snapshot.

If the evidence changes while you are saving, select Reload evidence, review the current facts and try again. If the save cannot be confirmed, check the history and retry; do not assume it succeeded. A later review adds a new decision to the history.

What alerts and exports include

Supported FMCSA alerts cover published insurance cancellation filings, involuntary suspension notices, and census out-of-service or safety-rating changes. Read the effective date: a posted notice does not itself establish that coverage or authority has already ended. Source publication can lag real-world events.

UCC change emails are not included yet. UCC records are imported historical snapshots with visible source dates. No email and no recent-change entry do not prove that nothing changed.

The dashboard shows the latest 50 changes within 14 days. Download CSV exports the displayed watchlist and recent changes, not all historical changes, private notes, saved evidence snapshots or UCC filings. To retrieve retained UCC records programmatically, use the paginated evidence API.

Two populated examples

Explore the 500-carrier map by name, DOT, MC, city, state or ZIP. Street markers are Census address estimates; ZIP-area markers are approximate. Open a profile to inspect the available evidence. Download the complete directory JSON. The authenticated evidence API also returns directory_snapshot when its name and address match the current carrier identity.

These carriers have records in the September 28, 2026 UCC batch. They are examples of source coverage, not recommendations or adverse findings.

Public profiles work without signing in. Combined reviews require monitoring access and that carrier on your own watchlist. The add links prefill the number; select Add to watchlist to save it.

When something is missing

I paid but still see Subscribe.
Allow checkout confirmation to finish, reload, and check that you are signed in with the same account. Check Billing before attempting another purchase. Contact support if access is still missing.
The carrier review says to add it first.
Return to Monitoring and confirm the USDOT number is on your active watchlist. A public lookup does not add it automatically.
UCC says no confirmed match.
No match was found in the imported sources under the matching rules. This is not confirmation that the carrier has no liens.
A source is delayed, unavailable or needs refresh.
Keep the warning attached to your review, retry where offered, and follow the source link. Do not treat missing evidence as a favorable result.
An alert has not arrived.
Check the account email, spam folder, watchlist and displayed feed date. Not every dashboard field change sends an email. UCC alerts are not active.

For help, send the affected USDOT number, page URL and approximate time to karl@verifycarrier.com. Do not send passwords, API keys or payment-card details.